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FAQ

  • How do i get update about covid
    https://www.cdc.gov/coronavirus/2019-ncov/hcp/index.html
  • Who do i become a HCSSA provider?
    https://www.hhs.texas.gov/providers/long-term-care-providers/home-community-support-services-agencies-hcssa/how-become-a-licensed-hcssa-provider
  • How do i get more information for licensing
    https://www.hhs.texas.gov/providers/long-term-care-providers/home-community-support-services-agencies-hcssa/how-become-a-licensed-hcssa-provider
  • What is an 8 hours Course?
    Prior to designation, a first-time administrator or alternate administrator must complete eight clock hours of educational training in the administration of an agency. The initial eight clock hours must be completed during the 12 months immediately preceding the date of designation to the position. The initial eight clock hours must include: (1) information on the licensing standards for an agency; and (2) information on the state and federal laws applicable to an agency, including: (A) Texas Health and Safety Code Chapters 142 and 250. (B) Texas Human Resources Code Chapter 102, Rights of the Elderly; (C) the Americans with Disabilities Act; (D) the Civil Rights Act of 1991; (E) the Rehabilitation Act of 1993; (F) the Family and Medical Leave Act of 1993; and (G) the Occupational Safety and Health Administration requirements.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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